From whom do train service employees receive instructions?

Train service employees receive instructions from superintendents or designated officers because these individuals are responsible for overseeing operations and ensuring that protocols are followed according to railway regulations and safety standards. Superintendents or designated officers have the authority to issue directives that help maintain efficiency and safety in train operations. They disseminate information regarding schedules, operational changes, and safety procedures that train service employees must adhere to while working.

While other train service employees may share information or insights, they do not have the formal authority to issue instructions that impact operations. Federal officials and safety inspectors play specific roles related to compliance and safety oversight but do not directly provide routine operational instructions to train service employees. Thus, the guidance and commands that govern the day-to-day activities of train service employees primarily come from their superintendents or designated officers.